If the Compact Disc that you receive does not work
or you believe it to be faulty, please return it
to us at the address below. If we find it to be faulty,
we will replace the CD. You
will not
be
charged any additional handling or postal charges for
replacement.
To contact us regarding damaged or faulty goods please
e-mail us at returns@silverballoon.com
Internet Guarantee
In addition, for all purchases made online you have
a seven day money back guarantee if for any reason you
are dissatisfied with your purchase. Return postage will
not be refunded unless the goods are faulty.
To post returns, please mail us at the following address:
PO Box 922, Tring, Herts HP23 5ZX. In case of discrepancies
please obtain proof of posting when you mail the goods.